On occasion, we will re-stock some of our popular styles, or release them in new colorways with each collection. It’s worth keeping an eye on our New Arrivals section for items that have been restocked, or signing up to our newsletter to receive exclusive announcements about re-stocks and releases.
To help you choose the correct size, it is recommended to refer to the specific garment measurements provided on each item’s product page. For additional size and fit related information please refer to our Size Guide page.
Please note that our clothes are based on men’s sizing. Women may prefer to size down. To help choose the correct size, it’s recommended to refer to the product measurements on the item’s product page, or advise our Size Guide page for more details.
All orders placed on ateliernewregime.com are processed in Canadian dollars. To help simplify the shopping process, our currency converter allows you to view prices in your preferred/local currency prior to checking out.
We accept returns for store credit only within 14 days from the order’s delivery date (with the exception of final sale items). We only accept items in new condition with original tags attached. Please note that all sales of gift cards, socks, underwear and books are final. For our complete return policy and additional details please refer to our Return Policy page.
Yes – Items purchased online (with the exception of final sale items) can be exchanged or returned in store at the Atelier New Regime flagship in Montreal within 14 days from the order’s delivery date. Proof of purchase is required. All other return policy criteria apply.
All sales of gift cards, socks, underwear, hats, accessories, and books are final. Final sale items cannot be returned or exchanged for store credit. If you have any questions about sizing, fit, or fabric, feel free to reach out to us at email@example.com before placing your order.
All orders are granted a tracking number. Your tracking number will be included in your shipment confirmation email. Your tracking number/link will allow you to access up to date information on the status of your order.
Shipments may be subject to delays due to customs, regions, and national holidays. If you have yet to receive your order within 10 business days, or your estimated delivery date has passed, please contact us at firstname.lastname@example.org.
Store Pickup allows you to buy items online and pick them up at our Montreal flagship store. If you have chosen store pickup at checkout, we will notify you via email when your order is ready for pickup. We'll hold your items at the store for 14 days. To collect your order, it is necessary to show a valid photo ID and order number/proof of purchase. Orders not collected within 14 days will be canceled and refunded via store credit.